Your solar system may not always collect sufficient electricity to cover your daily power needs therefore you can still import electricity from the Grid. Your power consumption and the size of the unit will affect how much electricity is generated however on days when there is too little sunlight and during the night your system will automatically switch to the Grid.
If I go solar, would I get value for money spent?Dhruv2019-10-18T11:39:09+11:00
Australia is world renowned for its sunny climate however we do not always best use our abundance of sunlight. Sunlight is a natural clean energy resource and once you pay the initial investment for the solar system to be installed all the electricity you collect is completely free. Your solar system lifespan is over 25 years so it is a long term savings of your household running costs over this time.
Where do the panels get installed?Dhruv2019-10-18T11:38:55+11:00
The optimal space to install your panels is a north or north/west facing roof, however if this is not possible, we can likewise establish the solar panels on your shed, verandah, pergola and other residential areas.
Can you install on a flat roof?Dhruv2019-10-18T11:38:39+11:00
The electricity collected from the solar system panel is converted from direct current (DC) to 240V alternating current (AC) through the inverter. Once it has been converted into AC it is then fed back into your house or into the electricity grid. The credits you receive from your power will depend on your state’s FIT (Feed in Tariff).
Will a solar system cover all my electricity needs?Dhruv2019-10-18T11:37:42+11:00
Factors such as the size of the system, direction of your roof, types of appliances and household consumption will all influence the electricity requirements. Our qualified installers can design and install a system that best suits your needs so that you can attain the best result from your system.
Will a solar system work during the night?Dhruv2019-10-18T11:37:26+11:00
The solar system only generates electricity through the collection of sunlight. Therefore, at night no solar panel system is able to generate solar electricity so the household will obtain power directly from the grid. However during the day the collected electricity is still fed back into the grid.
What happens on cloudy days?Dhruv2019-10-18T11:37:11+11:00
On sunny days your solar system will obtain the best possible electricity generated, however on cloudy days the panels will not generate the same amount. You can expect the panels to collect around half the output that would be achieved on a sunny day. If the electricity for a cloudy day is not sufficient enough to cover the household requirements, the system will use power directly from the grid.
What happens during electricity black out?Dhruv2019-10-18T11:36:56+11:00
During an electricity black out all solar systems will automatically switch off and re-connect once electricity has been restored to avoid any safety issues that may occur for the electricians repairing the line.
Does the system include warranty?Dhruv2019-10-18T11:36:40+11:00
Our panels and inverters are sourced from the world’s most reputable solar manufacturers. All our panels come with a 25 year performance guarantee to resist water, salt and pollution corrosion along with weather extremes such as hail and storms. Our inverters are designed to the highest standards and each are encased in weatherproof housing, backed by a 5 year manufacturer’s warranty that can be extended to 10 years at an additional cost.
Can I add more panels to my solar system in the future?Dhruv2019-10-18T11:36:24+11:00
The size of your solar energy system will depend on; the physical unshaded area available for the installation of panels; how much you are prepared to spend; and what portion of your electrical consumption you wish to generate. To help determine what size system will give you the best output to meet your electricity requirements of your house please contact one of our solar specialist on 1300 361 682, [email protected] or click here to enquire online.
What is a typical household’s electricity consumption?Dhruv2019-10-18T11:35:51+11:00
A typical Australian house consumes around 18-24 kilowatt hours (kWh) per day so a 1-3kW system displaces an average of 25-40% of your average electricity bill. Solar system panels produce more electricity in summer than they do in winter.
Will I need to change over my meter?Dhruv2019-10-18T11:35:33+11:00
Once your solar power system is installed you will require a new meter. If you have an older style accumulation meter (with spinning disk) this will need to be replaced with an interval meter or smart meter. This is because an accumulation meter does not record the electricity you export to the grid or the electricity you import from the grid. An interval meter or a smart meter provides half hourly readings of the electricity you consume and the surplus electricity you generate. The new meters are provided by your electricity distribution provider at an additional cost.
What happens after installation of my solar energy system?Dhruv2019-10-18T11:35:15+11:00
After your solar energy system has been installed and if you would like to receive your relevant Feed in Tariff, you will need to enter into a contract with your electricity provider to access your state’s Feed in Tariff. This will also include the installation of a smart meter if not already installed. We hope to make your switch to solar easy and affordable.
What Our Recent Customers Have to Say!
Great service from Zack, hassle free and smooth
22 Feb 2023
I've purchased two solar systems from Captain Green and both times I have received great service from their staff members....read moreI've purchased two solar systems from Captain Green and both times I have received great service from their staff members. There was an issue with my current solar system where the separate isolator connected to the inverter caught on fire. We were lucky it did not burn the house down due to our brick wall. it did cause damage to the wall though which Captain green are happy to pay for to have it rectified. Please DO NOT have a separate isolator installed by the CAPT Green installer, next to the inverter or on the roof next to the solar panels as the inverter already has an isolator connected to it. Separate Isolators can catch fire and cause some serious damage to your house, even claim lives. We were lucky in our case. Throughout my warranty claim I dealt with Bharti who assisted me and kept me updated on the progress. She provided a professional service and had the damaged inverter replaced with a new inverter within a week which was greatly appreciated by us. Bharti was very courteous and helpful as well. I commend her on her valuable customer service.read less
Josh Jr7 Sharma
14 Feb 2023
Thank you Zack. As you know this is not my first time of me contacting Captain Green re solar....read moreThank you Zack. As you know this is not my first time of me contacting Captain Green re solar. I am also responsible for my daughter and son in law putting a full system onto their home and they are more than happy with the work carried and the results since the installment. With my 1st system installed by Captain Green - some two years/plus ago, purchased from you to replace a "bodgie" installed system by a very" dodgy"solar business, we were more than happy with your service from the start, with the contacts, supply and installation of a full 6.6 system and the money it saved us over the 2 years, right up until we sold the property. I am now in the process of having ordered a new system via Zack at Captain Green to be installed on our new home when building is completed. I look forward to again receiving expert attention and service during this period and I have no hesitation in informing friends and any one else interested in installing solar that they can trust and receive special attention from everyone at Captain Green. Thank you all sincerely, but especially to Zack for his assistance in this matter.read less
07 Feb 2023
Zack was great with providing information about the different solar systems.
31 Jan 2023
Good value, easy transaction. would use again. :-)
30 Jan 2023
Good guys to deal with. Daniel Murphy guided us all the way professionally. We have major shading issues on our...read moreGood guys to deal with. Daniel Murphy guided us all the way professionally. We have major shading issues on our property and they actually advised us against spending money on solar as the ROI would not have made sense. Daniel, thank you for giving us the right advise!read less
27 Jan 2023
We have been very happy with the service we received from Captain Green. The immediate follow up of our online...read moreWe have been very happy with the service we received from Captain Green. The immediate follow up of our online request for contact, the very swift turnaround on any documentation we needed, the quick planning of installation....it has all been excellent. Zack was very helpful and friendly from Captain Green, and Raed the lead installer was very knowledgeable and friendly - it was a pleasure to have him at our home. Overall very happy and looking forward to reducing our electricity bills!read less
26 Jan 2023
You hear stories of stuff burning, tiles cracking, bad installation etc for solar. We were quite hesitant in getting solar...read moreYou hear stories of stuff burning, tiles cracking, bad installation etc for solar. We were quite hesitant in getting solar due to this. Zack and his team however did a great job. They weren’t pushy on sales tactics, they followed up after installation to make sure everything was good, they also used very good installers who were nice and friendly too. Overall would recommend this companyread less
Hieu Tan Nguyen
21 Jan 2023
John from Captain Green was great! We were/are repeat customers. Second solar system is up and running. I am an...read moreJohn from Captain Green was great! We were/are repeat customers. Second solar system is up and running. I am an annoying customer, particular, and I want everything in writing. John put up with my shenanigans and I'm very happy with the result.read less