Testimonials

Great service from Zack, hassle free and smooth

I've purchased two solar systems from Captain Green and both times I have received great service from their staff members. There was an issue with my current solar system where the separate isolator connected to the inverter caught on fire. We were lucky it did not burn the house down due to our brick wall. it did cause damage to the wall though which Captain green are happy to pay for to have it rectified. Please DO NOT have a separate isolator installed by the CAPT Green installer, next to the inverter or on the roof next to the solar panels as the inverter already has an isolator connected to it. Separate Isolators can catch fire and cause some serious damage to your house, even claim lives. We were lucky in our case. Throughout my warranty claim I dealt with Bharti who assisted me and kept me updated on the progress. She provided a professional service and had the damaged inverter replaced with a new inverter within a week which was greatly appreciated by us. Bharti was very courteous and helpful as well. I commend her on her valuable customer service.

Thank you Zack. As you know this is not my first time of me contacting Captain Green re solar. I am also responsible for my daughter and son in law putting a full system onto their home and they are more than happy with the work carried and the results since the installment. With my 1st system installed by Captain Green - some two years/plus ago, purchased from you to replace a "bodgie" installed system by a very" dodgy"solar business, we were more than happy with your service from the start, with the contacts, supply and installation of a full 6.6 system and the money it saved us over the 2 years, right up until we sold the property. I am now in the process of having ordered a new system via Zack at Captain Green to be installed on our new home when building is completed. I look forward to again receiving expert attention and service during this period and I have no hesitation in informing friends and any one else interested in installing solar that they can trust and receive special attention from everyone at Captain Green. Thank you all sincerely, but especially to Zack for his assistance in this matter.

Zack was great with providing information about the different solar systems.

Good value, easy transaction. would use again. :-)

Good guys to deal with. Daniel Murphy guided us all the way professionally. We have major shading issues on our property and they actually advised us against spending money on solar as the ROI would not have made sense. Daniel, thank you for giving us the right advise!

We have been very happy with the service we received from Captain Green. The immediate follow up of our online request for contact, the very swift turnaround on any documentation we needed, the quick planning of installation....it has all been excellent. Zack was very helpful and friendly from Captain Green, and Raed the lead installer was very knowledgeable and friendly - it was a pleasure to have him at our home. Overall very happy and looking forward to reducing our electricity bills!

You hear stories of stuff burning, tiles cracking, bad installation etc for solar. We were quite hesitant in getting solar due to this. Zack and his team however did a great job. They weren’t pushy on sales tactics, they followed up after installation to make sure everything was good, they also used very good installers who were nice and friendly too. Overall would recommend this company

John from Captain Green was great! We were/are repeat customers. Second solar system is up and running. I am an annoying customer, particular, and I want everything in writing. John put up with my shenanigans and I'm very happy with the result.

Great experience with captain Green Solar.I was looking for a solar company and Captain Green was quick and answered all my questions before they sent me a quote.I worked with Daniel. Daniel was very professional,helpful,and easy to work with.

Efficient, good customer service, quick install, and happy with end result. Matt Jones in sales was particularly helpful.

Great company and staff. Installed 15kW in 2019 and 10kW in 2021 no issues so far. Great team and work.

The Zeversolar inverter failed after six years. I contacted Captain Green and confirmed the warranty period had elapsed. They told me they would apply for a warranty claim anyway. After two weeks I called them again, I was told the inverter was out of warranty and it'd be a waste of time applying? This was the same person who told me he'd try! So, then I asked for a quote for a new unit......another phone call....another promise to email me a quote. Still waiting after six weeks. I have since approached a professional Solar company here in Mudgee, one week later my solar is up and running again! Happy.

The Zeversolar inverter failed after six years. I contacted Captain Green and confirmed the warranty period had elapsed. They told me they would apply for a warranty claim anyway. After two weeks I called them again, I was told the inverter was out of warranty and it'd be a waste of time applying? This was the same person who told me he'd try! So, then I asked for a quote for a new unit......another phone call....another promise to email me a quote. Still waiting after six weeks. I have since approached a professional Solar company here in Mudgee, one week later my solar is up and running again! Happy.

excellent post purchase support. easy to contact and quick response.

Recently had a warranty issue with my solar inverter and contacted Captain Green for assistance. My case worker was Bharti from support and she couldn't of been more helpful. Bharti responded to any query I had very promptly and kept me informed through the various stages. The issue was rectified by Eddy without any fuss and they both conducted themselves professionally, promptly and politely. It is continued excellent customer service that will keep their customers happy. Thanks again. Brad.

Had the best experience dealing with Bharti from captain green. She was very helpful and communicated back to me in a timely manner. I could tell that she went out of her way to make sure that a technician was assigned to do the work even during the holiday season! Thank you so much Bharti! Great work!

Sales team , installation guys and after sales service did a fantastic job. Extremely impressed with the after sales guy ( Max ). Organize the require warranty parts super quick for us. Thank you guys Keep up the good work.

Captain Green Solar installed our solar panels efficiently and for a competitive price. The staff and installers were easy to deal with, friendly and patient.

Great customer service, follow up, affordable, would recommend to anyone.

Excellent customer support, i would recommend everyone out there who is looking to get solar.

Alex from captain green was great to deal with and the install team were fantastic

We had an inverter fail on us not too long after installation, and we got onto Captain Green. Max and Bharti and their team dealt with the issue immediately and ensured we had a new inverter delivered and installed with very little delay. Top marks. The system is working perfectly, and I highly recommend Captain Green Solar. They are Sydney based and we are in Queensland, but we got the same service anybody living around the corner from them would have expected.

We got an excellent consult by Alex who was able to help with maximising our solar system with the limited roof space. Our 6.6kw system is performing well and has made a huge difference to our power bills.

Great to deal with Alex to install my solar, great experience, excellent turnaround for install.

Excellent experience. Smooth and efficient in all aspects of purchase and installation.

Yaseen and his team were great and walked us through the process from start to finish. Raed, who did the install was knowledgeable and friendly and explained clearly how our system works and what’s possible and not. We put a 5.85kw system in, instead of the usual 6.6kw, as we couldn’t fit 2 last panels on our roof. We went with Jinko panels and a sungrow inverter. The app is great and easy to set up and use. In summer, we produce a lot more than we would ever dream to use and send a substantial amount back into the grid. The last winter was pretty damn cloudy many days so we were sometimes not generating what we needed. Good weather days all good though and still worth having the system over this time. Those additional panels would be handy though in trying weather! Considering getting a battery in future but still weighing up their value..

Replaced my 1.5 system with a new 6.64 kw system Great Service installation was done very safe & persons installing solar were professional. very tidy & cleaned up after they were finished solar has been operating now for 2 months no problem. will recommend to my friends

A very impressed experience dealing with Alex. From quotation to installation only took 3 days. Amazing efficiency.

This is a great company. I have used them for many years. My solar system is still going great!