Service and Repair

Please fill in all the details on this form as accurately as possible

Full Name *

Contact Number *

Address *

Email *

Inverter Details

Inverter Serial Number *

Inverter Model (Name/Type) *

Installation Date

Fault Details

Fault Message on Display: *

Fault Description:*  Relay Fail Blank on Display Red Light Flashing Over Voltage Others (please mention)

Attachments – Please attach relevant documentation to assist with processing your claim

Fault Photo (Attach a file -Up to 1MB)

Inverter Serial Number Photo (Attach a file -Up to 1MB)

Tax Invoice (Attach a file -Up to 1MB)

* I agree that it is the customer's responsibility to obtain and provide all information. The claim cannot be processed until all required information is complete. Failure to provide full information may delay the process of warranty claim.

* I agree and acknowledge that the warranty provided does not cover

  • Any damage caused by animal, pests or vermin.
  • Any ‘acts of God’, for example: lightning, hail, storm or flood damage
  • Any malicious damage caused by abuse, neglect or accident

* I agree that it is my responsibility to pay for any inspection and/or repair costs NOT resulting from a manufacturing fault of Captain Green Solar’s products or from workmanship failure.

Call 1300 361 682 or click here for a quote !

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